Hi there
It is great to see that New Zealanders have responded to the lockdown challenge so well. Thanks to our discipline and commitment we are well placed by global comparisons.
Following the latest announcement of a change in COVID19 Alert Levels, we are able to return to work, being part of the construction industry. What this means for you is that work required by a plumber no longer needs to be considered “essential works”.

Hiring a tradesperson
You can get tradespeople to come to your home to do any repair or construction work at Alert Levels 1, 2 and 3. However, you and your tradespeople need to ensure the relevant public health measures at each alert level are met. This includes the physical distancing requirements at Alert Levels 2 and 3.
As advised previously we will still maintain the standards required at Level 4.
Our people will still be wearing a combination of the following protective gear, depending on the work required:
Safety goggles
Splash-proof face shields
Respiratory protection
Liquid repellent overalls
Rubber boots
Disposable booties
Cut-resistant gloves

We will also be maintaining a contact register, as required by the Government.

Should you require any plumbing work, bathroom renovation or overdue repair work, we will be open for business on Tuesday 28th April. Please ring the office at 07-571 5558 or 0800-002 009. to secure our services.

We look forward to being able to assist you and again thank you for your patience.

Warmest regards Craig and the Plumbing Works Team

AT PLUMBING WORKS ITS BUSINESS AS “UNUSUAL”

Hi there

Here we are after our first week in lock down. It has certainly meant significant changes for all of us. I am conscious that you will have been flooded with COVID-19 updates and bulletins from many businesses so I will keep this brief, however, I really wanted to touch base with you and offer our warmest thoughts in these unprecedented and stressful times. We are here to support you with any “emergency” services you may require during the lockdown period. I have listed, further in this email, a description of what this covers but please feel free to contact me or the office team if you have any concerns or questions. The office number is 07-571 5558 or 0800-002 009.

Should you require our services during the lockdown it is important that we outline the steps we are taking to protect you and our staff from COVID-19. Please don’t be offended should we ask you and the occupants of your home to wait outside while we complete our work, if necessary. We have also asked our team not to shake hands with you and to sanitise, wash and dry their hands often. Our staff are practising the two meter distancing rule. This is, naturally, for all of our protection. Please be assured that our staff will be required to stay at home and not work if they are experiencing any illness or flu-like symptoms.  Likewise, we would like to request that if you are experiencing any COVID-19 or flu-like symptoms, have returned from overseas in the last 14 days, or have been in close contact with someone who has potentially been infected, you speak to our main office staff by phone only and our management team can work with you to try and find a solution.

Our people will be wearing a combination of the following protective gear, depending on the work required:

  • Safety goggles
  • Splash-proof face shields
  • Respiratory protection
  • Liquid repellent overalls
  • Rubber boots
  • Disposable booties
  • Cut-resistant gloves

The Government classification of our essential services:

Under a level 4 alert, only trades people undertaking work related to essential business or infrastructure are expected to be working outside of the self-isolation protocol. The exception to this may be where tradespeople are required to undertake emergency work where the need is immediate and required to maintain human health and safety. I have provided some examples of what constitutes essential versus non-essential works.

The key point here is that any plumbing must be:

  • Required to maintain human health and safety; and
  • That requirement must be immediate.

Examples

Work considered to be essential to immediately maintain human health and safety;

  • Work necessary to ensure that a home has access to hot water e.g. replace a hot water cylinder that is no longer working, replace related water pipes that are no longer working.
  • Work necessary to ensure that a home continues to be able to dispose of wastewater and sewerage. e.g. replace a broken pipe that is no longer working, unblock a pipe.
  • Work necessary to ensure that a home continues to be able to receive water. e.g. replace a water pipe supplying water to a home.
  • Work necessary to ensure that a home can still receive gas services. e.g. repair a broken gas pipe.

Examples of work that would not be essential to immediately maintain human health and safety;

  • You cannot complete a building’s fit out. Again, this work is not necessary to immediately maintain human health and safety.
  • You cannot complete a bathroom renovation when the family already has access to other sanitary services.
  • You cannot replace a water pipe where the leak is minor and isn’t stopping the supply of water to the property.
  • Replacing a tap washer.
  • Replacing a sanitary fixture or appliances that is otherwise operational.
  • You cannot undertake routine servicing.

We would like to thank you for your business, your understanding and ongoing support.

Warmest regards

 

Craig Coxhead

Managing Director

Plumbing Works Limited